The following was published as the conclusion to our series, The Seven Deadly Sins of Digital Customer Relationships. This chapter can be read as a great summary; however, if you’d like to dive deeper into any of the individual ‘sins,’ you can find the entire series here. A CODA So that’s it. Seven sins. And...Read More

The following was published as Chapter 7 of our series, The Seven Deadly Sins of Digital Customer Relationships. This chapter can be read by itself as a great introduction to the benefits of sourcing data directly from the customer. However, if you’d like to start from the beginning, you can find the entire series here....Read More

The following was published as Chapter 6 of our series, The Seven Deadly Sins of Digital Customer Relationships. This chapter can be read by itself as a great introduction to the importance of portable credentials open ecosystems. However, if you’d like to start from the beginning, you can find the entire series here. Consider this:...Read More

The following was published as Chapter 5 of our series, The Seven Deadly Sins of Digital Customer Relationships. This chapter can be read by itself as a great introduction to the many privacy and data minimization benefits of zero-knowledge proofs (ZKPs). However, if you’d like to start from the beginning, you can find the entire...Read More

The following was published as Chapter 4 of our series, The Seven Deadly Sins of Digital Customer Relationships. This chapter can be read by itself as a great introduction to the many benefits of digital verifiable credentials. However, if you’d like to start from the beginning, you can find the entire series here. Application Programming...Read More