Whether we’re thinking about the redundant forms used to collect usernames, passwords, and personal information, the endless passwords to keep up with, or the data breaches and identity theft to deal with, the role of digital identity in the customer experience currently leaves a lot to be desired. New technologies being developed for digital identity,...Read More

Engadget started their coverage of Apple’s “Sign in with Apple” announcement on Monday this way: “Apple’s WWDC 2019 was full of announcements, but few of them garnered as big a cheer from the crowd as when Sign in with Apple was introduced. The feature, which lets people use their Apple IDs to sign up for...Read More

Want to read this post at a later time? Download it in PDF form here.   The financial world is grappling with requirements to be more controlled (regulated), and yet more flexible to the real-time 24/7 expectations of customers. Responding traditionally is just creating more technical and operational complexity and cost. Banks need to break...Read More

The following is a guest blog post contributed by Dan Blum. “A global reputation system will restore trust,” said RSA CEO Rohit Ghai during a keynote presentation I reviewed at RSA 2019.  In the same way that whitelisting is more effective than blacklisting in the never-ending antivirus battles, reputation will give defenders the edge in futuristic...Read More

As the digital revolution took hold, billions of dollars and countless hours were spent by organizations around the world creating user databases. After a while, these organizations realised that they had many databases in many different departments, all containing details of the same users. So they spent billions of dollars and countless hours trying to...Read More